Welcome to our boutique store.
This website is operated by
ANAR. Throughout the site, the terms “we,” “us,” and “our” refer to
ANAR. We offer this digital boutique store, including all information, tools, and services available on this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing our heritage craftsmanship products, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including those additional policies referenced herein, such as our Privacy Policy, Shipping Policy, and Return & Refund Policy.
1. Terms of Use
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our handmade products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright and intellectual property laws.
2. General Terms & Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time. We uphold strict standards of respect toward our community; access to the Service will be immediately terminated in the event of abusive or fraudulent behavior.
3. Craftsmanship & Product Disclaimer (Important)
Our products are hand-forged copperware rooted in Silk Road cultural heritage, handcrafted entirely by artisans and not mass-produced industrial goods.
- Handmade Variations: By purchasing, you understand and accept that subtle differences in color, texture, weight, size, and hammer marks are inherent characteristics of handmade craftsmanship and do not constitute defects.
- Product Imagery: We make every effort to display product colors and details as accurately as possible, but we cannot guarantee that your device’s screen will render the exact tones of the physical item.
Product descriptions and prices are subject to change at any time without prior notice.
4. Order & Account Information Accuracy
We reserve the right to refuse or limit orders. In the event of order changes or cancellations, we will notify you via the email or billing address provided.
You agree to provide current, complete, and accurate information, including a valid phone number required for international delivery.
5. Duties & International Compliance
As outlined in our Shipping Policy, international orders may be subject to customs duties, taxes, and import fees, which are the sole responsibility of the buyer.
By agreeing to these Terms, you confirm compliance with local import regulations and accept full responsibility for any returns or disposal resulting from unpaid duties.
6. User Feedback & Communications
If you submit ideas, suggestions, or feedback to us (collectively “Comments”), you grant us unrestricted rights to use, edit, reproduce, and publish such content at any time without limitation.
We reserve the right to remove any content we deem unlawful, offensive, or defamatory.
7. Prohibited Uses
You may not use our website or its content for:
- Any unlawful purpose
- Encouraging others to commit unlawful acts
- Violating any regulations or laws
- Infringing our intellectual property or artisan rights
- Providing false or misleading information
- Uploading viruses or malicious code
8. Disclaimers & Limitation of Liability
We do not warrant that the Service will be uninterrupted or error-free. All services and products are provided on an “as-is” and “as-available” basis without any express or implied warranties.
Under no circumstances shall ANAR, its employees, partners, or artisans be liable for any direct or indirect damages arising from the use of our Service or products.
Our liability is limited to the fullest extent permitted by law and shall in no event exceed the original purchase amount of the product.
9. Indemnification
You agree to indemnify and hold harmless ANAR and its affiliates against any third-party claims, including reasonable attorney fees, arising from your breach of these Terms.
10. Governing Law & Dispute Resolution
These Terms and any separate agreements governing our Services shall be governed by and construed in accordance with the laws of the United States.
11. Changes to Terms
We reserve the right to update, edit, or revise these Terms at any time. The most current version will be posted on this page for your review.
12. SMS Messaging Terms
By opting into our VIP SMS service, you consent to receive automated marketing messages from ANAR, including cart reminders and new collection alerts.
This consent is not a condition of purchase. Message and data rates may apply. You may unsubscribe at any time by replying “STOP.”
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact our customer service team at:
support@anarheritage.com